Association Temporary Hours of Operation Covid-19

The Lakes & Vistas Recreation Centers
7:00am to 7:00pm Daily
(PID cards, masks & physical distancing are required)
Limited Club Rooms Only

———————————————

Pools/Spas are OPEN by Appointment Only
Reservations are taken 24 hours in advance or day of, we do not
suggest you wait as time slots fill up quickly.

Call
Lakes Recreation Center – 623-566-6181
or
Vistas Recreation Center – 623-566-6178

———————————————

Fitness Center is Temporarily Closed

———————————————

Fine Art Learning Center (FALC)
is Open 7:00am to 7:00pm Daily

———————————————

The Administration Office is by Appointment Only
623-561-0099

Monday through Thursday 8:00am to 4:30pm

Association Business
Karen Jones ext 101
KarenJ@WestbrookVillage.org

Architectural Control
Susan Fabian ext 102
SusanF@WestbrookVillage.org

Compliance/Resale
Shelby Moncada ext 107
Compliance@Westbrookvillage.org

E-Blast/Website
Kristen Shroyer ext 106
Communications@WestbrookVillage.org

RV Lot, Annual Assessments,
Common Area Landscape Concerns
Renee Larson ext 108
Admin@WestbrookVillage.org

Photo Identification Card (P.I.D)
Debbie Thomasson ext 100
Reception@WestbrookVillage.org

Room Rental/Events
Jan Lawlor ext 201 or
Renee Pinkerton ext 301
JanL@WestbrookVillage.org or
ReneeP@WestbrookVillage.com

Westbrook Village Association has been notified that a resident using our facilities has been tested Positive with Covid-19.

A self-report of a positive Covid-19 case was received yesterday.

The residents’ use of the facilities were as follows;

The positive case last used the Vistas Glass Arts Room & restrooms on  Saturday, June 20, 2020.

The spouse of the above last used the Vistas Pickle Ball courts on Thursday, July 9,2020.

In the past 24 hours all of these facilities have been thoroughly cleaned and sanitized. We are not closing any more facilities at this time.

If you do not feel well and visited these areas on these dates, please stay home and get medical attention.

Governor Ducey takes Further Action to
Slow the COVID-19 Spread in Arizona

Governor Ducey issued an Executive Order on
Monday June 29, 2020 which requires the
WVA Fitness Center to be Closed.

The Recreation Centers Pools/Spas and club rooms are still open with restrictions. Please use care when in our facilities. You are required to have a mask on when entering the facilities. Thank you very much for working with us during these challenging times.

If you do not feel well, please stay home!

Governor Ducey Takes Further Action To Reverse
COVID-19 Spread In Arizona

Today Governor Ducey issued executive orders to slow the spread of Covid-19.

WVA Fitness Center will be
Closed Effective Immediately

 

https://azgovernor.gov/governor/news/2020/06/video-governor-ducey-shares-covid-19-updates-new-actions-contain-virus

Mayor Cathy Carlott and Maricopa County have issued a requirement to wear a mask when away from your home.

You will be required to have a mask on while at WVA common area facilities. Please use caution while working out and swimming, please do not put yourself at risk.

City of Peoria
Mask Requirement

Monday June 22, 2020

Dear Westbrook Village Residents,

Mayor Cathy Carlott and Maricopa County have issued a requirement to wear a mask when away from your home.

You will be required to have a mask on while at WVA common area facilities. Please use caution while working out and swimming, please do not put yourself at risk.

Stay Healthy and Stay Safe
Karen Jones, General Manager

WVA Update
Friday June 12, 2020 6:00am
Good News!

Dear WVA Residents,

We have received notice and the two residents possibly having COVID-19 test results are in and NEGATIVE!

  • Our team is staging to get you safely back in the Rec Centers starting tomorrow Saturday June 13, 2020 at 7:00am
  • You may call today, Friday 6-12-2020 from 7:00am to 7:00pm to make reservations for the pools and fitness center starting tomorrow
  • Phase II re-opening schedule still in effect (below)
  • Facilities have been professionally sanitized
  • Please continue to follow safe practices
  • Strongly urge you to wear masks while in facilities
  • Wash your hands
  • Use hand sanitizer
  • If you are not feeling well – Stay Home!
  • Self Quarantine when necessary

See You Soon,
Karen Jones, General Manager

 

WVA Update
Friday June 12, 2020 6:00am
Good News!

Dear WVA Residents,

We have received notice and the two residents possibly having COVID-19 test results are in and NEGATIVE!

  • Our team is staging to get you safely back in the Rec Centers starting tomorrow Saturday June 13, 2020 at 7:00am
  • You may call today, Friday 6-12-2020 from 7:00am to 7:00pm to make reservations for the pools and fitness center starting tomorrow
  • Phase II re-opening schedule still in effect (below)
  • Facilities have been professionally sanitized
  • Please continue to follow safe practices
  • Strongly urge you to wear masks while in facilities
  • Wash your hands
  • Use hand sanitizer
  • If you are not feeling well – Stay Home!
  • Self Quarantine when necessary

See You Soon,
Karen Jones, General Manager

 

Phase II Re-opening of the Club Rooms, Library, Posse, Woodshop and Fitness Center ONLY. 

Classes, card groups and social gatherings are in future Phases.

  • Residents ONLY, No Guests at this time
  • No more than 10 people in each room at one time

(some clubs may restrict to fewer amount of people)

  • Physical Distancing of a minimum of 6 feet
  • Strongly encourage mask wearing
  • Extensive cleaning by your club of areas used
  • Required WVA Photo ID at front desk for entrance
  • Respectful and patient behavior toward staff during these difficult times
  • No congregating of groups in common areas

Facilities Outline

  • Residents ONLY, No Guests at this time
  • No more than 10 people in each room at one time

(some clubs may restrict to fewer amount of people)

  • Physical Distancing of a minimum of 6 feet
  • Strongly encourage mask wearing
  • Extensive cleaning by your club of areas used
  • Required WVA Photo ID at front desk for entrance
  • Respectful and patient behavior toward staff during these difficult times
  • No congregating of groups in common areas
  • Lakes, Vistas and (FALC) 7 days per week 7:00am to 7:00pm
  • Physical distancing while entering and exiting through the lobbies
  • Locker Rooms are CLOSED (please plan accordingly)
  • Restrooms by ballrooms and at the FALC only
  • Maximum of 10 people at a time in the Fitness Center
  • 1 hour maximum time limit in the Fitness Center
  • You must call to make Fitness Center reservations
  • You are required to log in/out of the Fitness Center at the Front Desk
  • You may not go directly to the pool after using other facilities
  • Pool use is by reservation ONLY
  • Lakes Pool closed Mondays & Vistas Pool closed Tuesdays – cleaning
  • Do not ask staff to deviate from these guidelines
  • Administration Office by appointment only

 

Lakes Recreation Center
7:00am – 7:00pm
623-566-6181

 

Vistas Recreation Center
7:00am – 7:00pm
623-566-6178

  • Westbrook Village Association cannot ensure that these areas are free of COVID–19 or other pathogens
  • Use facilities voluntarily and at your own risk
  • Strongly Urge You to Wear a Mask
  • Please consult with your personal physician to determine whether it is advisable for you to use the amenity, whether due to under lying health conditions or otherwise
  • The Association is not the guarantor of your personal safety
  • Please take precautions to protect your health and the health of those around you
  • Minimize Touch Points
  • Physical Distancing of 6 Feet

WVA Temporary Closing Update
Wednesday June 10, 2020 6:00pm

Dear WVA Residents,

As a follow up to yesterdays closure, we understand that there are many questions.

We can share with you;

  • Covid-19 testing for these residents were performed today with results in 2 to 4 days
  • Closing might be “an abundance of caution” but your safety and staff safety is of utmost importance
  • We suggest you use the same “abundance of caution” if you were at the Rec Centers since June 1, 2020
  • The residents swiped their cards at both the Vistas and the Lakes Recreation Centers
  • The residents did notuse the swimming pools or spas
  • The residents diduse the fitness center multiple times since June 1, 2020
  • The Facilities were professionally sanitized today
  • We will wait for the test results and more information will be sent out at that time
  • Administration office drop box is located to the left of the front door, staff e-mail address’ available on our website

Your patience is greatly appreciated,
Karen Jones, General Manager

 

All Westbrook Village Association buildings are Temporarily Closed due to possible COVID – 19 exposure.

Due to a self-report of a potential COVID-19 case was recently provided to the Association by a resident. The resident(s) used multiple facilities between June 1 and June 9, 2020.

The facilities are temporarily closed as a precaution and to provide for additional cleaning and testing.

Westbrook Village has been working very hard to keep residents and staff healthy and begin the re-opening process of our cherished community and common area facilities.

We are nearing Phase II of our plan and below are the guidelines that must be followed in order for this to be successful for all. Understand that these guidelines are made with many facets and much thought, please do not ask to change them at this time.

Phase II target date of Monday June 1, 2020 will be the re-opening of the Club Rooms, Library, Posse, Woodshop and Fitness Center ONLY

Classes, card groups and social gatherings are in future Phases.

If your Club chooses to return to the Recreation Centers at this time, you as the Club President along with your officers, will be required to agree to, participate in and enforce the following guidelines;

  • Residents ONLY, No Guests at this time
  • No more than 10 people in each room at one time

(some clubs may restrict to fewer amount of people)

  • Physical Distancing of a minimum of 6 feet
  • Strongly encourage mask wearing
  • Extensive cleaning by your club of areas used
  • Required WVA Photo ID at front desk for entrance
  • Respectful and patient behavior toward staff during these difficult times
  • No congregating of groups in common areas

Facilities Outline

  • Lakes, Vistas and Fine Arts Learning Center (FALC) 7 days per week 7:00am to 7:00pm
  • Physical distancing especially while entering and exiting through the lobbies
  • Locker Rooms are CLOSED (please plan accordingly)
  • Restrooms by ballrooms and at the FALC only
  • Maximum of 10 people at a time in the Fitness Center
  • 1 hour maximum time limit in the Fitness Center
  • Beginning Sunday May 31, 2020 you must call to make Fitness Center reservations
  • You then must call 24 hours in advance to the Vistas to reserve a time for the Fitness Center
  • You are required to log in and out of the Fitness Center at the Vistas Front Desk
  • You maynot go directly to the pool after using other facilities, pool use is by reservation ONLY
  • Do not ask staff to deviate from these guidelines
  • Administration Office by appointment only

We hope everyone will be so excited to return and understand the risks, we will work together respectfully and keep everyone active and healthy.

If you feel sick, please stay home!

Westbrook Village is an amazing Community,
let’s keep it that way and stay safe!

 

When and How Do I Make a Reservation for the Pools?

  • Beginning Tuesday 5-19-2020 7:00am to 7:00pmyou must call the appropriate facility to make a reservation for only those residing at your property (cannot call for a group). Leaving a message is NOT making a reservation.
  • Residents ONLY – NO guests.
  • You must make reservations 24 hours in advance by CALLING ONLY.
  • Cannot make multiple day reservations at a time.
  • DO NOT go to the Recreation Centers to make a reservation, ask for variances to the policies or to congregate/visit in the lobby. This is not allowed or safe.
  • Restrooms are ONLY for swimmers, no one else will be allowed in.
  • Water dispensers are NOT available in lobbies.
  • Bring your plastic water bottles for the pool area.
  • Physical distancing will be required

 

Lakes Recreation Center
7:00am – 7:00pm
623-566-6181

Vistas Recreation Center
7:00am – 7:00pm
623-566-6178

Westbrook Village Association
Covid-19 Re-Opening
Board of Directors 5.15.2020 Approved

  • Phase I – Reduced schedule opening of pools and spa facilities only
  • Projected Opening Date – Wednesday May 20, 2020
  • Hours – 7:00am to 7:00pm
  • Lakes pool and spa closed on Mondays
  • Vistas pool and spa closed on Tuesdays
  • If You are Sick Please Stay Home
  • WVA will comply with federal, state and local guidelines
  • NO Guests Allowed – Residents Only
  • Children’s Swim Hours – None at this time
  • NO classes– open swim only
  • 25 bathers maximum per schedule blockper Rec Center pool area
  • 2-hour use blocksfor pool and spa area; once per day
  • Reservations are required and may be made 24 hours in advance
  • Must CALLto make reservations at appropriate facility
  • One-hour cleaning and resetting between each 2-hour use block
  • Only 25 chairs/chaisesat each facility – NO tables
  • Outdoor showers remain open; Locker rooms closed
  • ONLY Restrooms by ballrooms will be open and cleaned regularly
  • Residents will swipe their ID card; staff will perform check-in
  • Touch screens will be removed
  • Physical distancing of 6’ required– unless already sheltering together
  • Stickers on the floors at Rec centers keeping 6’ distance
  • NO social gathering; fireplace, firepit and grills will not be available
  • Deep seating furniture will be removed from the Lakes pool and spa area
  • Handi-cap lifts will be cleaned between every use
  • Minimize touch points everywhere possible
  • “Use at Own Risk – WVA NOT ensuring facilities are Covid-19 free”
  • Sneeze guards at front desks
  • Touch-free hand sanitizer dispensers at front desks
  • Phase II target date of June 1, 2020for club rooms (to be monitored by Club Presidents), Fitness Center (10 people, by appointment only), Library and Posse.

Always limiting people to 10 or less per guidelines

  • Phase III & Phase IV – date TBDsocial gatherings, classes, cards, Bingo etc.

——————————–

This pandemic has been very difficult on all of us. We must be diligent and take all steps to keep our residents and staff healthy and safe and managing within the guidelines given. Please be patient, understanding and do not ask staff to go outside these guidelines as there will be

NO exceptions.

If you abuse staff or do not follow these guidelines, your Recreation Center privileges will be revoked.

We are in this together and we will get through this!

Westbrook Village is an amazing Community, let’s keep it that way and stay safe!

——————————–

When and How Do I Make a Reservation for the Pools?

  • Beginning Tuesday 5-19-2020 7:00am to 7:00pmyou must call the appropriate facility to make a reservation for only those residing at your property (cannot call for a group). Leaving a message is NOT making a reservation.
  • Residents ONLY – NO guests.
  • You may make reservations 24 hours in advance by CALLING ONLY.
  • Cannot make multiple day reservations at a time.
  • DO NOT go to the Recreation Centers to make a reservation, ask for variances to the policies or to congregate/visit in the lobby. This is not allowed or safe.
  • Restrooms are ONLY for swimmers, no one else will be allowed in.
  • Water dispensers are NOT available in lobbies.
  • Bring your plastic water bottles for the pool area.
  • Physical distancing will be required

Lakes Recreation Center
7:00am – 7:00pm
623-566-6181

Vistas Recreation Center
7:00am – 7:00pm
623-566-6178

Board of Directors Meeting
Friday May 15, 2020
8:00 am -Teleconference

Westbrook Village Association Board of Directors will be holding a meeting via teleconference to review the federal, state and local re-opening guidelines and phased re-opening of WVA facilities.

If you are interested in attending the meeting via teleconference please e-mail KarenJ@WestbrookVillage.org your name, e-mail and property address.

 

Stay Healthy and Stay Safe!

 

Westbrook Village Association Facilities
UPDATE

The Westbrook Village Association Board of Directors met electronically on May 6, 2020 and updated the facilities closure as follows;

The Board unanimously voted to KEEP CLOSED all common area buildings, pools and spas in Westbrook Village. These closures will exist until at least May 20, 2020 when the Board will call an emergency meeting, if needed. This action was taken very seriously and in compliance with the Governors Executive Order. The Governor and Mayor are expected to release information on guidelines to re-opening pools, gyms and common area facilities on Friday May 15, 2020.

The health of our residents and staff continues to be our top priority. Reopening is not an all-or-nothing tactic, and it is crucial for our community to follow government guidelines at the local, state, and federal level before relaxing the closures.

Thank you for your patience during this very difficult time for all of us.

Stay Home, Stay Healthy, Stay Connected

Thank you,
Westbrook Village Association Board of Directors

 

Westbrook Village Association
Covid-19 Re-Opening
Board of Directors 5.15.2020 Approved

  • Phase I – Reduced schedule opening of pools and spa facilities only
  • Projected Opening Date – Wednesday May 20, 2020
  • Hours – 7:00am to 7:00pm
  • Lakes pool and spa closed on Mondays
  • Vistas pool and spa closed on Tuesdays
  • If You are Sick Please Stay Home
  • WVA will comply with federal, state and local guidelines
  • NO Guests Allowed – Residents Only
  • Children’s Swim Hours – None at this time
  • NO classes– open swim only
  • 25 bathers maximum per schedule blockper Rec Center pool area
  • 2-hour use blocksfor pool and spa area; once per day
  • Reservations are required and may be made 24 hours in advance
  • Must CALLto make reservations at appropriate facility
  • One-hour cleaning and resetting between each 2-hour use block
  • Only 25 chairs/chaisesat each facility – NO tables
  • Outdoor showers remain open; Locker rooms closed
  • ONLY Restrooms by ballrooms will be open and cleaned regularly
  • Residents will swipe their ID card; staff will perform check-in
  • Touch screens will be removed
  • Physical distancing of 6’ required– unless already sheltering together
  • Stickers on the floors at Rec centers keeping 6’ distance
  • NO social gathering; fireplace, firepit and grills will not be available
  • Deep seating furniture will be removed from the Lakes pool and spa area
  • Handi-cap lifts will be cleaned between every use
  • Minimize touch points everywhere possible
  • “Use at Own Risk – WVA NOT ensuring facilities are Covid-19 free”
  • Sneeze guards at front desks
  • Touch-free hand sanitizer dispensers at front desks
  • Phase II target date of June 1, 2020for club rooms (to be monitored by Club Presidents), Fitness Center (10 people, by appointment only), Library and Posse.

Always limiting people to 10 or less per guidelines

  • Phase III & Phase IV – date TBDsocial gatherings, classes, cards, Bingo etc.

This pandemic has been very difficult on all of us. We must be diligent and take all steps to keep our residents and staff healthy and safe and managing within the guidelines given. Please be patient, understanding and do not ask staff to go outside these guidelines as there will be NO exceptions.

If you abuse staff or do not follow these guidelines, your Recreation Center privileges will be revoked.

We are in this together and we will get through this!

Westbrook Village is an amazing Community, let’s keep it that way and stay safe!

When and How Do I Make a Reservation for the Pools?

  • Beginning Tuesday 5-19-2020 7:00am to 7:00pmyou must call the appropriate facility to make a reservation for only those residing at your property (cannot call for a group). Leaving a message is NOT making a reservation.
  • Residents ONLY – NO guests.
  • You may make reservations 24 hours in advance by CALLING ONLY.
  • Cannot make multiple day reservations at a time.
  • DO NOT go to the Recreation Centers to make a reservation, ask for variances to the policies or to congregate/visit in the lobby. This is not allowed or safe.
  • Restrooms are ONLY for swimmers, no one else will be allowed in.
  • Water dispensers are NOT available in lobbies.
  • Bring your plastic water bottles for the pool area.
  • Physical distancing will be required

Lakes Recreation Center
7:00am – 7:00pm
623-566-6181

Vistas Recreation Center
7:00am – 7:00pm
623-566-6178

Westbrook Village Association UPDATE

On Sunday April 12 2020 the Arizona Department of Health Services (AZDHS) released updated information on reported Covid-19 cases for the state.

When searching by zip code we were all surprised that we are one of the highest reported case zip codes in the state.

Below are some facts about the data released;

  • Zip Code 85382 is home to 44,459people (data by ZipCodes.com)
  • Westbrook Village is home to approximately 7,000people
  • Westbrook Village is 16%of Zip Code 85382
  • 5382 is comprised of numerous Care Facilities, some of which have been struck by the Covid-19 virus.
  • Proper address reporting continues to be a concern. The Governor’s Office has been asked to work on more accurate data. The City of Peoria is working diligently on this matter.
  • To date, NO positive cases have been reported to the Westbrook Village HOA.
  • Please continue to follow the Center for Disease Control protocol – wash your hands, wear a mask and stay home if not well.

Thank you,
Westbrook Village Association Board of Directors and Management

Westbrook Village Association UPDATE

The Westbrook Village Association Board of Directors met electronically today and updated the facilities closure as follows.

The Board unanimously decided to KEEP CLOSED all common area buildings in Westbrook Village. These closures will exist until at least May 6, 2020 with continuous monitoring. This action was taken very seriously and in compliance with the Governors Executive Order 2020-18

Stay Home, Stay Healthy, Stay Connected

Included in the closure are ALL common area buildings as well as their activities, including the administration office.

Pools at both recreation centers will also be closed.

Outdoor facilities (pickle ball, tennis, bocce ball, horseshoes) will continue to be open and available to WVA residents only if appropriate physical distancing practices are used. Everyone should take all recommended precautions and stay safe and healthy.

Thank you,
Westbrook Village Association Board of Directors

Scammers are taking advantage of fears surrounding the Coronavirus.

Avoid Coronavirus Scams

Here are some tips to help you keep the scammers at bay:

  • Hang up on robocalls. Don’t press any numbers. Scammers are using illegal robocallsto pitch everything from scam Coronavirus treatments to work-at-home schemes. The recording might say that pressing a number will let you speak to a live operator or remove you from their call list, but it might lead to more robocalls, instead.
  • Ignore online offers for vaccinations and home test kits. Scammers are trying to get you to buy products that aren’t proven to treat or prevent the Coronavirus disease 2019 (COVID-19) — online or in stores. At this time, there also are no FDA-authorized home test kits for the Coronavirus. Visit the FDAto learn more.
  • Fact-check information. Scammers, and sometimes well-meaning people, share information that hasn’t been verified. Before you pass on any messages, contact trusted sources. Visit What the U.S. Government is Doingfor links to federal, state and local government agencies.
  • Know who you’re buying from. Online sellersmay claim to have in-demand products, like cleaning, household, and health and medical supplies when, in fact, they don’t.
  • Don’t respond to texts and emails about checks from the government. The details are still being worked out. Anyone who tells you they can get you the money now is a scammer.
  • Don’t click on links from sources you don’t know. They could download viruses onto your computer or device.
  • Watch for emails claiming to be from the Centers for Disease Control and Prevention (CDC) or experts saying they have information about the virus. For the most up-to-date information about the Coronavirus, visit the Centers for Disease Control and Prevention(CDC) and the World Health Organization (WHO).
  • Do your homework when it comes to donations, whether through charitiesor crowdfunding sites. Don’t let anyone rush you into making a donation. If someone wants donations in cash, by gift card, or by wiring money, don’t do it.

Westbrook Village Residents,

Thank you for your patience during this terribly difficult situation we are all facing. Your requests have been heard. “We need to access our lockers to get personal belongings from the facilities”.

We have scheduled access to the buildings tomorrow

 

Wednesday March 18, 2020
9:00am to 1:00pm

This is only to obtain personal belongings.

The pools, fitness center and other facilities will NOT be open.

Please minimize social groupings to keep everyone safe.

Thank you,
Karen Jones General Manager

Facilities Access

Dear Club Presidents,

Our team is working to manage the situation that we are all facing. We knew going into this that we would have to manage access for residents to get into their lockers, club rooms etc. We are trying to schedule key employees to be on-site to allow this to happen.

We will post access dates and times shortly.

We must all work together in these difficult times. Stay healthy.

Sincerely,

Karen Jones, General Manager
Westbrook Village Association

Westbrook Village Association

The Westbrook Village Association Board of Directors met this afternoon, Sunday, March 15, 2020 for an Emergency Meeting to discuss the expanding Coronavirus (COVID-19) situation. Discussion focused on protecting the health of our residents as well as our staff members.

The Board unanimously decided to CLOSE all common area buildings in Westbrook Village, effective Monday, March 16, 2020.

These closures will exist until at least April 1, 2020 with the Board of Directors and management team continuing to monitor the situation. This action was taken very seriously and with great concern for our residents and staff.

We feel it is in the best interest of the entire Westbrook Village community.

Included in the closure are all common area buildings as well as their activities, including the administration office. Pools at both recreation centers will also be closed.

All upcoming events, activities, and meetings are cancelled.

Outdoor facilities (pickle ball, tennis, bocce ball, horseshoes) will continue to be open and available to WVA residents.

Thank you for your understanding and patience as we collectively navigate the unusual circumstances associated with this pandemic.

Westbrook Village Association Board of Directors

Stay Healthy and Stay Safe!